Personal Lines Account Manager Job at The Jonus Group, Humble, TX

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  • The Jonus Group
  • Humble, TX

Job Description

Job Description

Personal Lines Account Manager
Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a team. This role is integral to the Personal Lines Department, where you will manage a portfolio of standard personal lines accounts, provide exceptional customer service, and ensure the seamless handling of client needs. Reporting directly to the Personal Lines Department Manager, you will play a key role in maintaining and growing the client relationships.
Compensation Package
  • Salary : $55,000 - $65,000 annually, based on experience and qualifications.
  • Benefits :
    • 401(k) with a 50% match of the lowest selected benefits and a 3% match to IRA.
    • Paid Time Off (PTO): 3 weeks annually.
  • Work Environment : Currently in-office, with potential for a hybrid work model (2 days work-from-home) under consideration.
Responsibilities
  • Handle incoming client calls and provide exceptional customer service.
  • Manage servicing of client accounts, including endorsements and renewals.
  • Quote new and renewal business (approximately 90% renewals and 10% new business).
  • Collaborate with the team to ensure timely and accurate handling of client needs.
  • Utilize Epic software for account management and documentation.
Qualifications/Requirements
  • Licenses/Certifications : Property & Casualty (P&C) license required.
  • Experience :
    • Best Candidate: 3+ years of experience in personal lines account management, Epic software experience, and strong customer service skills.
    • Average Candidate: 2+ years of experience in personal lines account management, P&C license, and customer service experience.
  • Technical Skills : Proficiency in Epic software is preferred.
  • Soft Skills : Strong communication, organizational, and problem-solving abilities.

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Job Tags

Work at office

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