Bookstore Customer Service Assistant Job at Health Advocates Network, Randolph, NJ

VmNSOFN2WlJmZWJlc1laN3Z4cnhEdFNtaHc9PQ==
  • Health Advocates Network
  • Randolph, NJ

Job Description

Bookstore Customer Service Assistant

Health Advocates Network is currently seeking a Bookstore Customer Service Assistant to work at a facility in Randolph, NJ. Pay Rate: $16 / hour *W2

Key Responsibilities:

  • Process incoming online orders for textbooks, course materials, supplies, and merchandise
  • Pick, pack, and prepare shipments accurately and efficiently
  • Print shipping labels and documentation for outgoing orders
  • Monitor online order status, including cancellations, backorders, and returns
  • Ensure orders meet bookstore accuracy, quality, and delivery standards
  • Maintain up-to-date knowledge of current course materials and inventory availability
  • Communicate with customers regarding order issues, delays, or substitutions
  • Work with shipping carriers to resolve delivery problems or claims
  • Assist with inventory management, cycle counts, and stock replenishment
  • Collaborate with in-store team to support peak periods and special campus events

Qualifications:

  • High school diploma or equivalent required
  • Experience in retail, e-commerce fulfillment, or inventory management preferred
  • Strong attention to detail and ability to follow processes accurately
  • Basic computer skills; experience with POS and e-commerce systems a plus
  • Ability to lift up to 40 lbs and perform repetitive tasks such as packing and scanning
  • Excellent time management skills and the ability to meet deadlines
  • Strong communication and problem-solving abilities
  • Flexibility to work extended hours during rush periods (e.g., start of semester)

Preferred Qualifications:

  • Familiarity with academic course materials and textbook systems
  • Experience using shipping platforms (e.g., UPS, FedEx, US Government Client)
  • Knowledge of e-commerce software or bookstore management platforms (e.g., MBS, Follett, Akademos, or similar)

Work Environment:

  • Warehouse or back-office environment within the college bookstore
  • Requires standing, lifting, and moving materials for extended periods
  • Fast-paced, deadline-driven setting during peak seasons
  • Team-oriented culture focused on student service and operational efficiency

If interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call (800) 928-5561 and ask to speak with Cameron (Monday-Friday 8:30 AM-5:00 PM PST).

Health Advocates Network

Job Tags

Monday to Friday

Similar Jobs

Newrez

Loan Officer Assistant (Charlotte) Job at Newrez

 ...We are seeking a Loan Officer Assistant to support our Loan Officers with daytoday loan activity, borrower communication, document collection, and business development efforts. This role is ideal for someone detailoriented, customerfocused, and eager to grow within... 

The Hartford Financial Services Group, Inc.

P&C Middle Market Underwriter, General Industries Job at The Hartford Financial Services Group, Inc.

 ...Executive Underwriter We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals and to help others accomplish theirs, too. Join our team... 

Elevance Health

Remote Medicare Audit & Reimbursement Lead Job at Elevance Health

 ...A prominent health company seeks an Audit & Reimbursement Lead to oversee Medicare audits and reimbursement processes. This role involves ensuring adherence to CMS guidelines while mentoring a team of associates. Candidates should have a BA/BS and substantial experience... 

DHW Insurance Brokers

Personal Lines Account Manager Job at DHW Insurance Brokers

 ...40; Join Our Growing Team as a Personal Lines Account Manager! &##127775; At DHW Insurance...  ...Manage a book of personal lines clients (home, auto, umbrella, etc.) Handle policy...  ...and verbal communication ~ Comfort working independently in a remote environment ~... 

Cityview Helicopter Tours

FLoor Manager Job at Cityview Helicopter Tours

Work from remotely or from home Complete back office support Zero micro-management We're a perfect fit for top account managers...  .... Be your own boss, but have the power of a thriving startup. We're a next-generation platform. We are looking for a remote...