Job Description

Retirement Plan Services Representative (AZ)

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locations

Scottsdale, AZ

time type

Full time

posted on

Posted 30+ Days Ago

job requisition id

177220

Advance your career and our mission

At Vanguard, we’re taking a stand for investors. That starts with you. As aRetirement Plan Services Representative, you’ll be our voice and our clients’ advocate, as you help to build hundreds of financial futures.

In this role, you will provide high quality service across Institutional Participant Services by supporting external employers 401(k) plan participants with their dynamic and complex needs – one may need help with a form, the next has never even heard of a mutual fund. You will be assisting with account and plan information, regulatory or tax-related issues, financial and clerical transactions via inbound phone calls and written communication. This role will allow you to build your financial acumen and communications skills into a successful career.

Why Vanguard?

At Vanguard, we believe in supporting our “crew” personally through all life stages.

Base salary for this role is $52,000.In addition, the role offers the opportunity to earn additional hourly pay anda licensing bonus of up to $12,500 based on successful completion of required licensing.

Vanguard also provides a competitive benefits package to all employees. Some of our benefits include:

• Premiertraining and development programsto equip you with the tools to take the SIE and FINRA Series 6 and 63

• A$1,500taxable annual FlexFund stipend that allows you to select from a wide variety of well-being and lifestyle expenses

• An annual bonus (known internally as partnership) based on company performance

• 18 PTO daysand 10 federal holidays, with the unique ability to purchase an additional week of PTO

• Industry-leading retirement savings – up to4%matched contributions, and10% employer contribution without condition

• Best-in-classmedical, dental, and visioncoverage with on-site health perks:

• CrewCare:our ownonsite health-clinicfor you and your loved ones

• ShipShape:onsite fitness center

• LYRA:a program to provide care for your emotional and mental health – how, when, and where you need it, at no cost to you.

• Education benefits includingtuition reimbursementdesigned to support you in furthering your education

• Strongparental leave,includingadoption and surrogacy,benefits – because we know every family looks different!

For a deeper look into our benefits, please visit ourWhy Vanguard ( page!

What it takes:

You don’t have to be a financial expert to be an advocate for our clients!

We welcome, and encourage, individuals from all backgrounds and experiences -- the most important things you need are a passion for serving others and a thirst for knowledge. Vanguard will provide you will fully paid training, coaching, and continuous support as you learn the role, company, and industry.

We have seen most success from individuals with:

• Strong interpersonal and client relationship management (CRM) skills to engage with our clients and our “crew”

• Customer-facing and/or in-bound phone experience

• A learner’s mentality and an appetite for financial acumen

• Undergraduate degree or equivalent experience, preferred

• Ability to complete the SIE (Securities Industry Essentials) exam and obtain the Series 6 & 63 FINRA licenses within department guidelines.

Please note, this role ishybridand you would be expected to work on-site in a Vanguard office on Tuesdays, Wednesdays, and Thursdays.

Start date for this role is July 20, 2026.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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About Us

Vanguard, one of the world's leading investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.

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