Job Description

Part Time Receptionist

Responsibilities Three Trails Behavioral Hospital in the area of Independence, MO is actively hiring a Part Time Receptionist for our Intake Department. Our front desk team plays a vital role in creating a welcoming first impression for patients, families, and visitors. The Receptionist serves as the first point of contact for the hospital, providing professional, friendly, and efficient front desk support. This role is responsible for greeting visitors, managing calls, and assisting with administrative tasks to support daily operations.

The Receptionist will:

• Greet and check in patients, families, and visitors for intake and admissions
• Answer and route incoming calls related to admissions and inquiries
• Assist with intake documentation and ensure accuracy of patient information
• Verify basic patient information and assist with registration processes
• Maintain confidentiality in compliance with HIPAA regulations
• Monitor and maintain a professional, welcoming reception area
• Provide general information about services and admission procedures

Qualifications:

• High school diploma or equivalent required
• Previous receptionist, admissions, or healthcare administrative experience preferred
• Strong communication and customer service skills, especially in sensitive situations
• Ability to multitask in a fast-paced, high-volume environment
• Basic computer proficiency (EHR systems and Microsoft Office preferred)
• Professional, calm, and compassionate demeanor
• Experience in behavioral health or hospital setting is a plus
• Ability to work Saturday and Sunday with one of the following shifts: 8:00am-4:30pm or 12:00pm-8:30pm. This will be a total of 16 hours per week.

EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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