Job Description

Personal Shopper

At Meijer, we believe in enriching the lives of the communities we serve. As a family-founded company, we care deeply about the communities we serve and the team members who make it all possible. As a Personal Shopper, you'll play a key role in creating an exceptional curbside experience for our customers. You will use technology to fulfill customer online order for our Meijer Pickup Service. You'll select items with care, ensure orders are accurate and fresh, and provide friendly, efficient service all while bringing Meijer's values of family, community, respect, and growth to life.

What You'll be Doing:

• This position will drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area with fast, friendly and accurate order fulfillment and payment collection.
• Maintain a positive working relationship with customers, team members, and leadership.
• Present a courteous and friendly attitude towards customers (in person and on phone) and respond to their questions and needs.
• Resolve customer complaints quickly by contacting leadership when needed.
• Receive workflow from dashboard and fulfill orders for the day.
• Utilize selection process for product within the store and bag product appropriately following bagging standards.
• Store product correctly in the staging area following food safety guidelines.
• Greet each customer and take payment for the order ensuring an easy shopping experience.
• Maintain a clean and neat work environment.
• This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

What You Bring with You (Qualifications):

• High school graduate or equivalent required.
• 1-3 years of experience in a Meijer store preferred.
• Past cashier experience preferred.
• Ability to learn new technologies quickly.
• Strong communication skills.
• General awareness of food safety regulations.
• Detail oriented and organized.
• Process driven and ability to follow procedures in an organized and efficient way.

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