Job Description

Job Description

Job Description

Emergency Veterinary Receptionist – Client Service Representative (CSR) (Part-Time)-c  

Georgia Veterinary Emergency and Triage Services (GVETS) – Watkinsville, Georgia
Part-Time | Evenings/Overnights, weekends, and holidays required ,( SEE BELOW)
Location: Georgia Veterinary Emergency and Triage Services (GVETS), Watkinsville, Georgia
Schedule: Evenings/Overnights, Weekends & Holidays Required

Welcome to GVETS!

Fast-Paced. Fun. Fulfilling. Built for People Who Thrive in Emergency Medicine.

Join One of Georgia's Fastest-Growing Veterinary Emergency Hospitals!

GVETS is a brand-new Emergency and Critical Care hospital that opened just 7 months ago —and we're already growing faster than we imagined. This is a rare opportunity to join an expanding team at the very beginning, help shape our culture, and build an incredible career alongside passionate people who truly love what they do.

We're creating more than just a workplace—we're building a team that supports one another, celebrates wins together, and genuinely enjoys coming to work. If you thrive in a fast-paced environment, love learning something new every day, and want your work to make a real difference, you'll feel right at home here.

No two shifts are ever the same. One moment you're comforting a worried pet owner, the next you're helping coordinate lifesaving emergency care. Every day brings new challenges, new experiences, and the chance to grow your skills while working with an amazing team that has your back.

About the Role

As a Client Service Representative (CSR) , you'll be the first smile clients see and the reassuring voice they hear during some of the most emotional moments of their lives. You'll play a vital role in creating an exceptional client experience while helping our doctors and technicians provide outstanding emergency care.

This is far more than a front desk position—you're an essential member of the emergency team. You'll keep the hospital running smoothly, communicate with compassion, multitask like a pro, and help ensure every patient and family receives the care, kindness, and support they deserve.

If you love staying busy, enjoy solving problems, thrive under pressure, and want to be part of a positive, energetic team that's growing rapidly, we'd love to meet you!

What You’ll Be Doing

Client Communication & Support

• Greet clients with warmth, kindness, and professionalism—both in person and on the phone

• Answer phones and help triage emergency calls and walk-in cases

• Share important information with the medical team quickly and clearly

• Explain hospital policies, procedures, and financial options in a supportive way

• Enter client and patient information accurately into medical records

• Process invoices and payments with attention to detail

• Offer reassurance and compassion during emotional and high-stress situations

Team Support

• Work closely with veterinarians, technicians, and fellow CSRs to keep the hospital running smoothly

• Communicate clearly and collaborate as part of a tight-knit team

• Help maintain a clean, organized, and welcoming front desk and lobby

• Support hospital safety, infection control, and emergency protocols

What We’re Looking For

• Previous veterinary, medical, or customer service experience is a plus—but not required

• Excellent communication and multitasking skills

• Calm, friendly, and confident demeanor in fast-paced or emotional situations

• A genuine love for animals and the people who love them

• Positive attitude and team-first mindset

• Flexible availability for evenings, weekends, and holidays

Hour Required-Please only apply if you can commit to these hours:
Applicants NEED TO BE AVAILABLE ALL THESE HOURS

• Sunday to Friday from 12midnight to 8am
• Saturday and Sundays ALL Day/Night/OVER-Night Availability
• Holidays
• Shifts will Vary- You will not be required to work all these hours just have the full availability.

Why You'll Love Working at GVETS

• Join one of Georgia's fastest-growing emergency veterinary hospitals and help shape our future from the very beginning.
• ❤️ Make a real difference every single day by helping pets and the people who love them during their greatest time of need.
• Work alongside an incredible team that supports one another, celebrates successes, and truly feels like family.
• Grow your career with us! As our hospital expands, so do your opportunities for advancement, leadership, and professional development.
• Learn something new every day with hands-on emergency medicine experience, ongoing training, and mentorship.
• ⚡ Enjoy a fast-paced, exciting environment where no two shifts are ever the same and every day brings new challenges and victories.
• Spend your day surrounded by animals while helping provide lifesaving care and compassionate service.
• Be part of a positive, energetic culture where hard work is appreciated, laughter is encouraged, and your contributions truly matter.

If you're looking for more than just a job—if you want an exciting career where you can grow, make an impact, and be part of something special—we'd love to welcome you to the GVETS family!

Why You’ll Love Working at GVETS

✨ Fun, energetic, and supportive work environment
✨ Never a dull day—see and learn something new every shift
✨ Competitive pay based on experience
✨ Meaningful, rewarding work when it matters most
✨ Daily interaction with pets
✨ Training, learning, and growth opportunities in emergency and critical care
✨ Room for career advancement

If you’re looking for a role where you can learn, grow, stay challenged, and truly make a difference , we’d love to meet you.
Apply today and join the GVETS family!
Apply now by sending your resume and a brief cover letter 

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