Job Description

Job Description

Job Description

Lead Operations. Drive Performance. Deliver Results.

Cottonwood Distribution is seeking an experienced and results-driven Warehouse Operations Manager to lead our warehouse, logistics, and distribution operations. This is a high-impact leadership role responsible for overseeing the entire distribution process-from inbound receiving and inventory replenishment to order fulfillment, transportation, and customer delivery.

Reporting directly to the Managing Director, the Warehouse Operations Manager will lead a team of operational leaders and play a critical role in driving safety, efficiency, customer satisfaction, and continuous improvement across all shifts.

What You'll Do

Operational Leadership

• Oversee end-to-end warehouse and distribution operations
• Lead inbound receiving, inventory replenishment, order fulfillment, truck loading, and customer delivery functions
• Develop and execute operational strategies that improve productivity, service levels, and cost efficiency
• Establish and monitor KPIs to drive accountability and results
• Ensure seamless coordination between day, night, and logistics teams

Team Leadership

• Directly manage and develop three operational leaders:
  • Day Warehouse Manager
  • Night Warehouse Manager
  • Logistics Manager
• Coach, mentor, and develop leadership talent throughout the organization
• Partner with Human Resources on recruiting, onboarding, performance management, and employee development
• Foster a culture of accountability, teamwork, and continuous improvement

Inventory & Distribution Management

• Ensure inventory accuracy and effective replenishment processes
• Oversee receiving operations, cycle counts, and inventory controls
• Drive accurate and timely order fulfillment
• Optimize warehouse workflows and labor utilization
• Support route planning and delivery execution to maximize customer service and efficiency

Safety & Compliance

• Champion a safety-first culture across all operations
• Ensure compliance with OSHA, DOT, and company safety standards
• Lead incident investigations and corrective action initiatives
• Maintain facility standards, equipment readiness, and operational security

Financial & Strategic Management

• Manage warehouse and logistics budgets
• Monitor labor, equipment, and operational costs
• Identify cost-saving opportunities without compromising service or safety
• Prepare operational reports, forecasts, and performance updates for senior leadership

What We're Looking For

Required Qualifications

• 5+ years of warehouse, distribution, logistics, or supply chain management experience
• 2+ years of experience managing managers, supervisors, or multiple operational teams
• Experience overseeing inbound, outbound, and fulfillment operations
• Strong leadership, communication, and problem-solving skills
• Experience utilizing Warehouse Management Systems
• Proven ability to improve operational performance, productivity, and service levels
• Strong understanding of warehouse safety and compliance standards

Preferred Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business, or related field
• Experience with DOT-regulated transportation operations
• Lean, Six Sigma, or continuous improvement experience
• Experience in food distribution, wholesale distribution, or high-volume warehouse environments
• Experience with route optimization and delivery management systems

Why Cottonwood Distribution?

• Family-Owned Legacy : Be part of a business with a 60-year quality and customer satisfaction history.
• On-site Position: Collaborate closely with your team in a hands-on, dynamic environment.
• Stability and Tradition : Join a close-knit team where your contributions make a difference.
• Competitive Compensation : Enjoy a competitive salary and benefits package.

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