Job Description

Crop Insurance Underwriter

The purpose of this role is to contribute to the financial success of the company by underwriting crop insurance, to assure compliance with rules and regulations of the Federal Crop Insurance Program and company policies regarding crop hail and named peril policies.

Location: Council Bluffs, Iowa

Work Arrangement: This role is hybrid, requiring 3 days/week in our Council Bluffs, IA office.

The salary range for this role is: $26.50/hour - $39.75/hour

Your New Role

• Apply underwriting judgment in order to review, evaluate and price crop insurance policies along with adhering to company policy, state and federal regulations within established authority
• Ensure complete and accurate policy processing activities by reviewing and/or data entry of applications, policy changes, actual production history (APH), acreage report (AR) written agreements, and gathering missing information, resolving inconsistencies and confirming next steps
• Print status reports and track policy cycle to completion, ensuring coverage continuation and avoiding late penalties
• Provide processing and support for claims and compliance departments and complete transactions within area of responsibility
• Review all written agreement documents before submission
• Track, monitor and route written agreements to ensure timely processing
• Correct errors and resolve issues with the FCIC Error Report
• Effectively answer requests for information regarding crop hail from key stakeholders
• Assist team members with questions and training
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
• Utilize various resources to research and answer crop insurance questions
• Attend training sessions to continue to gain knowledge on crop insurance
• Provide exceptional customer service
• Meet deadlines established by RMA (Risk Management Agency) policies and procedures

Required Qualifications

• High School Diploma/GED

Preferred Competencies/Skills

• Quickly and accurately perform data entry
• Use multiple resources to gather and analyze information and use logic to underwrite basic risk exposures within authority
• Understand the needs and goals of a customer and actively look for ways to meet them
• Build and maintain professional networks
• Clearly and confidently convey information to a wide audience
• Prioritize interests of the company and community during decision-making
• Complete tasks by taking decisive or quick action
• Utilize established procedures to guide decision-making
• Communicate information in a clear, well-organized, and professional manner
• Follow established guidelines to focus on details and complete tasks attentively and thoroughly
• Escalate issues when necessary
• Demonstrated multitasking while maintain accuracy skill
• Maintain highest confidentiality
• Make decisions and act in uncertain and ambiguous situations
• Quickly learn, understand and take action
• Multi-task and handle competing priorities
• High attention to detail
• Adapt and be flexible in a complex changing environment
• Motivational, inspirational and enthusiastic approach to team involvement and engagement
• Demonstrated interest in enhancing knowledge; seeks opportunities to learn and grow
• Able to work under pressure to meet deadlines while maintaining accuracy
• Able to self-start and manage to an end
• Able to assist team members with learning

Preferred Education

• Associate's degree or equivalent combination of education and work experience

Preferred Experience

• Experience in an underwriting capacity
• Insurance industry experience
• Crop insurance experience

Preferred Knowledge

• Working knowledge of crop insurance industry and underwriting policies, practices and processes
• Working knowledge of Microsoft Office Suite
• Proficient with Easy Mapping, Easy Hail, On Base and workflow
• Terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components and concepts

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

• Hybrid Working a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community QBE actively supports six Employee Networks, and many ways to give back to your community

Why QBE? What if you could have a positive impact at work and in the world?

At QBE, we're enabling a more resilient future for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact.

Join us now, so you can be part of our success and we can be part of yours!

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