# Inbound Call Center assistantPeak FusionFull TimemidColumbus, Ohio, US$31k – $40kPosted Yesterday## Job DescriptionWe’re currently looking for a motivated and customer-focused Inbound Call Center Assistant to join our growing team in Columbus. If you enjoy helping people, solving problems, and creating positive customer experiences, this is a fantastic opportunity to build your career in a supportive and fast-paced environment.What You’ll Be Doing* Answering incoming customer calls in a professional and friendly manner* Assisting customers with questions, account support, and service inquiries* Providing accurate information and resolving customer concerns efficiently* Delivering exceptional customer service and creating positive interactions* Updating customer records and documenting call details accurately* Escalating complex issues when necessary while maintaining professionalism* Working closely with team members and supervisors to meet daily goals* Maintaining a positive attitude in a fast-paced call center environmentWhat We’re Looking For* Excellent communication and active listening skills* Friendly, professional, and customer-first mindset* Comfortable handling high-volume inbound calls* Strong problem-solving abilities and attention to detail* Reliable, punctual, and eager to learn new systems and processes* Ability to multitask and remain organized under pressure* Previous experience in customer service, call centers, retail, hospitality, or administrative support is a plus — but not requiredWhy Join Our Team?* Full-time and part-time scheduling options available* Paid training and ongoing coaching provided* Career advancement and internal growth opportunities* Supportive, energetic, and team-driven workplace culture* Immediate start opportunities availableSchedule & Location* In-person position based in Columbus, OH* Flexible scheduling based on availability* Some evening and weekend shifts may be requiredApply TodayWe’re actively hiring and reviewing applications on a rolling basis. If you’re ready to grow your customer service skills, gain valuable call center experience, and join a company that values teamwork and development, we’d love to hear from you. Apply now to get started!Pay: $15.00 - $19.00 per hour### Benefits* Flexible schedule* Paid time offApplication Question(s):* If selected for an interview, what is the best email address to contact you?* If successful, when would be your earliest start date?Work Location: In person #J-18808-Ljbffr
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