Job Description

Events Manager

Join our team and get access to some of the most exciting events in the Greater-Pittsburgh area that include annual conventions, sporting events, public shows, celebrity galas and prestigious gatherings! Work alongside other rock stars as we create a never-forgetting experience for our guests! When joining our team, you will also gain access to DAY ONE medical, dental, vision benefits alongside a wealth of voluntary benefits such as disability, accident, pre-paid legal, critical illness, company matched 401k and so much more. Did I mention FREE DOWNTOWN PARKING? Vacation, Sick, Holiday, and Personal Days too! Let us not forget our completely awesome employee events each year!

ASM GLOBAL, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Events Manager at the David L. Lawrence Convention Center. This Events Manager position is responsible for ensuring that the operational needs of clients are met by mobilizing the necessary internal resources to properly set up, operate and close out events. Incumbent serves as primary contact for client and all internal departments and must be present during the execution of the event. Position requires flexible hours.

Major Responsibilities:

• Advises, guides, counsels and meets with assigned clients as necessary regarding all event details and logistics.
• Gathers and organizes all information pertinent to the event such as agenda, meeting room requirements, labor needs, electrical needs, security needs, etc.
• Respond to client inquires by either providing information or directing inquiry to appropriate internal department.
• Advises clients and service partners on the operational procedures, policies, rules and regulations and deadlines of the facility
• Quotes prices for operational and labor services not specified in the Event License Agreement
• Provides clear, concise and timely communication of detailed requirements to operational departments
• Process last minute changes requested by clients, and alerts internal departments and/or service contractors as necessary
• Must be present during the execution of the event and serve as manager on duty as required
• Coordinate with finance on the invoicing of events

Event Administration:

• Prepares and distributes to client and internal departments in a timely manner an event document(s) detailing all information required for the execution of the event.
• Maintains documentation of all contracts and correspondence related to definite sales accounts.
• Accurately inputs and updates all information pertinent to definite sales accounts into the computer.
• Prepares room diagrams for event functions
• Prepares, reviews, and completes final event settlements. Handles subsequent inquiries regarding event settlements.

Internal Communication:

• Meets with internal departments as necessary to discuss event requirements.
• Holds pre-event meeting with client and internal departments to review event requirements and logistics.
• Attends departmental meetings as required.

Performs related duties as assigned by the Director of Event Services.

Working Conditions:

• Standing up to 2+ hours at a time and walking as much as 10 miles on a show day
• Walking surfaces are comprised primarily of concrete and uneven surfaces,
• Not substantially exposed to adverse conditions. Activities occur both inside and outside the Center, some seasonal cold, heat and humidity
• Perform office related functions in standard office setting, including use of computer
• Must be able to work long hours (12+), weekends and/or nights and holidays as events dictate.
• Ability to multi-task in a high demand, fast paced, working environment

Qualifications:

• Two (2) years' experience in the operation and execution of convention and/or trade shows with attendance over 5K
• Bachelor's degree in hospitality, event planning, sports management or a related field required.
• Experience working with unions such as audio visual, stagehands, productions and set up staff, etc.
• Must be able to effectively manage many conflicting priorities at one time
• Demonstrate ability to lead.
• Excellent verbal, written communication, and organizational skills
• Self-motivated and capable of working independently or in interdisciplinary teams
• Professional presentation, appearance and work ethic
• Computer knowledge includes word, excel, Microsoft outlook, Ungerboeck, Social Tables, and 22 Miles.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM GLOBAL is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

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