A leading IT service firm in Sacramento seeks a Junior Customer Service Representative to provide entry-level technical support for users of enterprise IT services. The role includes troubleshooting, documenting incidents, and guiding users through standard tasks in a government environment. Ideal candidates have an Associate’s degree in IT and 0-3 years of experience. The position requires excellent problem-solving skills and organizational abilities. This role offers a salary range of $20.83 to $26.25 per hour, along with a comprehensive benefits package. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
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