Location: 720 E Butterfield Rd, Lombard
100% onsite The role is specifically requested for and contracted by the C-Level Executive Admins, supporting the highest-level employees The role is an "Elevated Field-Support/Onsite-Support Technician" that possesses the same Computer Hardware, Microsoft Application, Software and Network troubleshooting skills as a standard Field Support Tech, but specifically focused on immediately addressing Executive users' issues and needs. The role requires the VIP IT Support staff member(s) to work in the Lombard, IL office Monday through Friday 8am to 5pm Any afterhours work if any need prior approval from Management. Daily Duties: 1. Verify all Conference Room IT equipment is properly functioning and ready 2. Consistently communicate and plan with Executive Admins a. Synchronize Schedules and work plans b. Physically Visit with all Executive Admins at minimum 2 times per day c. Address all support tickets within Field Support SLA's 3. Remotely support users that are working from home, while travelling, and while onsite 4. Consistently check and work open tickets and tasks, making clear and concise notes, and resolving work in a timely manner 5. Proactively preparing equipment (laptops, phones, order forms) 6. Follow up on incorrectly filed or missing paperwork/forms with Executive Admins 7. Consistently communicate all plans and activities with the Executive Admins 8. Work with Executive Admins to keep your scope of users up to date. 9. Assist in IT support corporate meetings 10. Assist C-Level and VIP users on using their computers, training on how to use features in Office/M365 applications. Preferred qualities: 1. A+ certified (or capable of attaining A+ certification within 90 days from hire) 2. Client Desktop or Laptop hardware repair familiarity (capable of attaining certification within 120 days from hire) 3. Familiarity of ticketing systems and SLA metrics, preferred experience with Service-Now. 4. Able to lift up to 50 lbs If Interested; kindly share your resume with answers;...Want To Grow Your Career? Come and grow with The UPS Store - MacSoup! MacSoup has proudly served the Austin community for over 10 years, growing from 1 UPS Store to 10 by the end of 2021. As a The UPS STORE Franchisee, we value: Team, Service, Growth & Fun. THE...
...valid Arkansas Driver's License. Ability to pass a DOT physical and drug screen. A clean driving record with no major recent infractions. Strong work ethic and a desire to build a high-paying, long-term career! Requirements VALID ARKANSAS DRIVERS LICENSE...
A global legal services firm is seeking a skilled Legal Assistant to work remotely. This position requires a Bachelor's degree in Law and at least 2 years of relevant... ...experience. The ideal candidate will have strong legal research skills and familiarity with US, EU, AU, and UK...
...Laser Production Technician (Starlink) - Entry Level SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this...
...JobShortDescription Sport Clips Haircuts is Hiring Hair Stylists! Do What You Love. Love What You Do. JOB DESCRIPTION Our salon is looking for talented hair stylists who are passionate about cutting hair and making their clients look great! Our team is dedicated...