Cullman Regional Medical Center - Cullman, AL 35056
Position Type: Full Time
Job Shift: Day
Job Summary:
Assists patients with billing issues and/or inquiries and works to bring any problems to a favorable resolution.
Acts as liaison between PBO and outside vendors and addresses issues such that productivity is maximized for both.
Processes bankruptcy and estate accounts and fills requests for itemized bills in a prompt, timely and accurate manner.
Prepares and files refund requests.
Accurately and thoroughly documents pertinent events regarding the handling of the account, including researching prior accounts.
Posts payments and contractual to appropriate patient accounts and moves balances to patient balance or secondary insurance as required.
Balances deposits to Cerner and/or CPSI, posting daily and reconciles any discrepancies.
Demonstrates and encourages team behavior and exceptional patient/guest experiences.
Upholds and promotes patient safety and quality.
Manages all insurance authorization demands per payor.
Education:
High school diploma or equivalent. Certification or experience in medical billing.
Experience:
2 or more years' experience in healthcare billing preferred. 1 or more years' experience in Home Health billing preferred. Some Home Health Oasis knowledge also preferred.
Additional Skills/Abilities:
Excellent verbal and written communications skills. Excellent computer skills, working with Microsoft Word and Excel spreadsheets. Strong organizational skills and ability to work under time restraints.
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