Job Description

Assistant Center Manager

We are actively seeking an Assistant Center Manager with current or recent UPS Store experience to help run day-to-day operations of our new franchise in San Antonio. If you're a UPS Store associate ready to advance, an Assistant Manager seeking a fresh start, or a former UPS Store employee ready to return, this is your opportunity. You'll help the Center Manager deliver world-class customer service to all customers while contributing to profit/loss performance, service delivery, and team development. This role offers a clear advancement path to Center Manager for candidates who demonstrate operational excellence and leadership potential.

Key Responsibilities

• Customer Service Excellence
• Operational Support
• Team Collaboration

Required Qualifications

• 1 year retail store operations experience OR 2 years customer service/retail experience
• High school diploma or GED required
• Available to work flexible schedule including Saturdays
• Computer skills including Microsoft Office; ability to learn Adobe Suites
• Strong customer service orientation and phone skills
• Ability to lift 50+ lbs and stand for extended periods
• Detail-oriented with good organizational skills
• Professional appearance and communication skills
• Must demonstrate ability to "listen and lead"

Compensation & Benefits

• Salary Range: $40,000 - $50,000 annually (higher range for UPS Store experienced candidates)
• Performance-based increases and bonuses
• Comprehensive training program (abbreviated for UPS Store experienced hires)
• Clear path to Center Manager position
• Professional development opportunities
• Supportive team environment with experienced leadership

Physical Requirements

• Ability to lift and carry packages up to 50 lbs regularly
• Stand and walk for entire shift (up to 8 hours)
• Bend, stoop, kneel, and reach to handle packages
• Manual dexterity to operate computers, printers, and equipment
• Clear vision to read labels, invoices, and computer screens
• Ability to work in fast-paced environment

Work Schedule

• Full-time position: 35-40 hours per week
• Rotating schedule including Saturdays (center closed Sundays)
• Typical shifts: Opening (7:30am-3:30pm) or Closing (12:00pm-8:00pm)
• Holiday coverage required (excluding major holidays when closed)
• Schedule flexibility required during peak seasons

Application Process - UPS Store Fast Track

For Current/Former UPS Store Employees: Submit your application with:

• Current or most recent UPS Store location and dates
• Current position and key accomplishments
• Specific UPS Store systems you're proficient with
• Reason for seeking new opportunity
• Available start date (we understand 2-week notice requirements)

Priority Interview Process:

• Current UPS Store employees receive same-week interview scheduling
• Former UPS Store employees receive priority consideration
• References from UPS Store managers or owners especially valued

Training Program:

• UPS Store experienced hires: 1-week accelerated onboarding
• Focus on franchise-specific procedures and local market
• Skip basic systems training you already know

To Apply: Submit resume clearly highlighting your UPS Store experience. In your cover letter, mention:

• Specific UPS Store location(s) where you've worked
• Systems and procedures you've mastered
• Why you're ready for advancement
• Salary expectations based on your experience

The UPS Store centers are independently owned and operated franchises. While we strongly prefer candidates with UPS Store experience for this role, we will consider all qualified applicants. The UPS Store is an Equal Opportunity Employer committed to building a diverse team and providing growth opportunities for all associates.

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