Account Manager Job at City Wide Facility Solutions, Tulsa, OK

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  • City Wide Facility Solutions
  • Tulsa, OK

Job Description

At City Wide Facility Solutions, we’re  always  looking for A-level talent. Imagine an organization where people wake up every morning inspired to grow, be excellent and make an impact. Our passionately engaged A-Team works collaboratively in a fast-paced culture that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun!

City Wide of Tulsa is looking for Account Managers  (we call them Facility Solution Managers ) to lead the execution of client engagement, retention, ascension and referral initiatives, resulting in raving, loyal advocates who become life-long partners.  This is a six figure income opportunity, to include base salary and bonus/commission structure with OTE of $100k+!

What you will do...

  • Serve as a focal point of contact for clients to ensure work performed satisfies company and client quality standards.
  • Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities.
  • Be the voice of the client as you work with Independent Contractors, and crew members to meet/exceed client expectations.
  • Lead the execution of company policies and procedures associated with client service levels.

You are the Superstar we are looking for if you...

  • Have a passion for building strong client relationships and creating an exceptional customer experience.
  • Are a self-starter and confident in your instincts- you are not afraid to tackle a challenge, even if it’s new.
  • Are flexible and resilient when faced with rapid-fire demands on your attention.
  • Are proactive, forward-thinking and have the ability to “think on your feet.”
  • Can juggle multiple priorities, excel at being organized and are technologically savvy.
  • Aren’t afraid to voice your opinion to make something better.
  • Solve problems proactively.
  • Bring previous service industry experience.

Requirements

  • 3+ years track record of success in a client retention role.
  • High School diploma required; bachelor’s degree highly desirable.
  • Highly detail-oriented and excellent follow-through on commitments.
  • Positive and outgoing personality; great at building relationships.
  • Excellent verbal and strong written communication skills.
  • Proficient in Microsoft Office and knowledge of CRM database.
  • Must have reliable transportation and the ability to travel on a daily basis to client locations.
  • You must meet the minimum requirements on the two part (behavioral and cognitive) Predictive Index assessments.

Preferred :

  • 3+ years of sales and management experience in building maintenance, facility management or equivalent experience.
  • Bachelor's Degree

This is a Safety Sensitive Position:

  • The selected candidate will be required to pass a pre-employment  drug screening and background check.

Benefits

City Wide Facility Solutions offers:

  • $100K+ OTE ($50K Base + Bonus + Commission)
  • Monday-Friday Work Week
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k) with match
  • Paid Time Off
  • Holiday Pay
  • $600 Per Month Mileage Reimbursement
  • Training & Development

Job Tags

Full time, For contractors, Work at office, Monday to Friday, Flexible hours, Day shift

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